Charlene has over 25 years of broad-based experience largely in the corporate sector, academia, with a brief foray into entrepreneurship. She is a Consultant Technology Project Manager in Citibank's Commercial Cards Division where she oversees projects designed to benefit institutional clients. Prior to joining Citibank, Charlene worked as a Consultant Technology Project Manager in JP Morgan Chase's Consumer and Community Banking division. In that capacity she provided leadership and direction to agile teams delivering regulatory and cybersecurity initiatives in accordance with the governance standards, customer service goals and shared values of the bank.

She started her finance career as an Account Executive of a retirement service provider in the New York City market advising institutional clients on asset allocation strategies. Charlene has also served in administrative positions at Columbia University School of Public Health and Bronx Community College where as an Adjunct Faculty member, she taught job readiness skills to students. Charlene also spent a delightful year managing a restaurant in Pelham, New York.

Born and raised in Trinidad, West Indies, she holds the Project Management Professional (PMP) and Agile Certified Professional (ACP) certifications from the Project Management Institute, a B.S. in Government from the University of West Indies at St. Augustine, an M.S. in Business from the Johns Hopkins University, and she is a Doctoral Student in Strategic Leadership at Thomas Jefferson University.